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BandwagonHost搬瓦工VPS主机PAYPAL付款限时未支付的问题解决

2018年10月24日 VPS基础入门 BandwagonHost搬瓦工VPS主机PAYPAL付款限时未支付的问题解决已关闭评论 阅读 4 views 次

应该是从昨天开始,有网友在反馈自己在搬瓦工/Bandwagonhost商家用PAYPAL付款购买VPS的时候支付扣款了,但是在后台机器没有开通而且有未支付账单。这个就白瞎了,是不是商家坑了我们的钱呢?应该不会的,这不商家也发了通知,是因为接口出现问题,导致部分账单出现支付后没有显示付款成功的问题。

其实在官方网站也看到通知:

On October 19 we have noticed an issue with Paypal payment notification system.

Normally, Paypal notifies us about a successful payment within 30 seconds after payment. However, today, some notifications never come to our billing platform. From our initial investigation it looks like approximately 3-4% of all Paypal payments are affected.

If your payment is affected, please submit a support ticket with your Paypal Transaction ID, and we will manually credit the payment for you.

In the meantime, we are getting in touch with Paypal to get this resolved as soon as possible.

那遇到这样的问题我们如何解决呢?

1、提交工单找客服。

这里我们在后台提交工单,参考”搬瓦工VPS新手教程系列 – 联系官方客服的渠道及图文演示方法”,我们提交自己在PAYPAL中的账单号流水就可以了,客服看到后会手工给我们开通。

2、最近我们购买机器的时候可以用支付宝付款。这样就不会出现这样的问题。

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